Chapter 14: Monitoring and Reporting on a Microsoft Teams Environment
In this chapter, we will introduce you to the principles of monitoring Microsoft Teams. We will show you how to view and interpret Teams-related usage reports in both the Teams admin center and the Microsoft 365 admin center, and set up per-user call quality optimization with the call analytics feature. We'll also explore options for monitoring and reporting on team creation, deletion, and guest access.
The main topics we will be covering are:
- Monitoring and reporting on voice and meeting quality
- Reporting on user adoption, including Productivity Score, team usage, app usage, active users, and per-meeting metrics
- Monitoring and reporting on the creation and deletion of teams
- Monitoring and reporting on guest access
- Managing notifications and alerts rules from the Microsoft Teams admin center
