A forum is a place where members are allowed to interact with the site and other users to discuss a certain topic or answer specific questions. Forums increase traffic, improve SEO, and increase interaction between users, quite apart from the value provided by the forum's content. There are several types of forum, which provide various functionalities depending on the type of the site:
- Product/service support forums: Most products and services provide a forum where the user can log in and request support by adding their issues to the forum. Then the product/service team communicates with the user until the issue is resolved.
- Question/answer forum: In these forums, a user posts a question as a topic and the members provide answers to the question.
- Discussion forum: In these forums, the user adds a topic for discussion and other users discuss...
