Assigning tasks

In Chapter 7, Understanding Business Processes in Appian Projects in the Task-driven processes section, I claimed, "No task, no work!"

This means that we have to assign concrete tasks to people so that they have something to do. But this does not mean reducing people to brainless robots. In the end, the intellectual challenge lies more in completing a specific task than in knowing what to do next.

Let's have a look at the details of how task assignment in Appian works.

In the IVP Create New Invoice process model, you already added the Initial Verification User Input Task activity and assigned it to the IVP Users group:

1. Open the properties dialog of that node in the model:

Figure 12.1 – The assignment of the Initial Verification task

The configured behavior allows any member of the IVP Users group to accept and then complete the task. By accepting a task, the user takes over responsibility for...