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Mastering Microsoft Dynamics CRM 2016

You're reading from Mastering Microsoft Dynamics CRM 2016 An advanced guide for effective Dynamics CRM customization and development

Product type Paperback

Published in Nov 2017

Publisher Packt

ISBN-13 9781786466617

Length 402 pages

Edition 1st Edition

Languages

C#

Tools

Dynamics CRM

Concepts

CRM

Author (1):

Deepesh Somani

View More author details

Table of Contents (13) Chapters

Preface

1. History of Dynamics CRM FREE CHAPTER

2. Working with Sales

3. Working with Services

4. Working with Marketing

5. Working with the XRM Framework

6. Analytics with CRM

7. Workflow Development with Dynamics CRM

8. Client-Side Scripting

9. Enhancements for Mobile

10. Plugin Development with Dynamics CRM

11. Business Process Flows and Business Rules

12. New Features in CRM 2016

Microsoft Dynamics CRM 2016 tablet web browser support

Microsoft Dynamics CRM 2016 supports the default web browser in the following combinations of mobile OS and platform:

S. no.	Tablet platform	Supported version
1.	Windows	8 or later (on supported Windows tablets)
2.	iOS	7 8 9
3.	Android	4.2.2 4.3 4.4 5.0 * 6.0 (on supported Android tablets)

However, the following features are not available when using Microsoft Dynamics CRM 2016 from a web browser on the supported combinations that are listed in the preceding table:

Pinch and zoom
Reports
System settings
Advanced find
Process dialogs
Skype for business presence
Entities that use classic forms

It is recommended that you use tablet application to utilize all the features available for Microsoft Dynamics CRM 2016 using tablets.

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Authors (1)

Deepesh Somani

Deepesh Somani

Deepesh Somani is a Microsoft Dynamics CRM architect/practice lead at Dynamisity and a corporate trainer. He has been a Microsoft MVP awardee since 2015 and was recognized as one of the top 50 CRM bloggers in 2019 by Feedspot. He has developed 14 free tools with 7,000 downloads and a Learning Dynamics CRM app with 1,500 downloads and 4.4 rating on the Play Store. He is experienced in working in different domains with teams from many countries and multinational companies and has authored two other Packt books.

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