Summary
In this chapter, we ventured into the world of voice—we learned about the basics of Amazon Connect, and even looked at the free tier version of Amazon Connect. Later, we explored the sample voice-based chatbot application using Amazon Connect, Lex, and Lambda. Then, we created a personal call center.
You have also learned how to obtain a free phone number for a personal call center, and about using Amazon Lex chatbots with Amazon Connect with contact flows and different templates. Finally, you learned how to connect the call center to your Lex chatbot.
In the next chapter, you will learn how to analyze images with computer vision using Amazon Rekognition services. Amazon Rekognition services are used to detect objects, scenes, and text in images. It is also used to match faces in different images and to compare how closely images are interlinked with each other.
