Expressing user requirements
The collection and expression of user requirements are essential to Success by Design. There are several methods an SA can use to assist in gathering user requirements. The types of methods used depend on the type of project, how many resources you have at hand, and the types of users in the organization. These are some of the more common methods available.
The most popular method used to collect information is the survey. Surveys can be conducted online or in person and can collect both quantitative and qualitative data, which in turn is used to help consolidate the results. These surveys can also be used to gather other types of data, including demographics, end-user needs, specific application preferences, and satisfaction levels.
Another successful method is the interview. Interviews allow for a more in-depth method of collecting user requirements. They can be conducted in one-on-one interactions or as a group, such as in a focus group setting...
