Org complications

In the Salesforce world, you don’t have to manage your underlying infrastructure, which frees you from a good number of potential temptations that can lead to anti-patterns. However, the way that you structure environments with different orgs in the Salesforce world is subject to a number of anti-patterns in its own right.

Ungoverned Org Proliferation

Ungoverned Org Proliferation is a Salesforce-specific anti-pattern due to a lack of defined org strategy, which leaves you with an ever-increasing number of unaligned orgs, eventually becoming architecturally unmanageable.

An example

Miranda has been hired as BigCo’s new CRM Migration Manager. The company has had a business unit approach to IT and does not have any centralized CRM capabilities at this point. Instead, three units use Salesforce mainly for opportunity management, and there are at least 15 other systems in use from a variety of vendors, as well as in-house developed systems in...