Utilizing Power Virtual Agents for Microsoft Teams
The Power Platform is a leading application that assists end users with automation via local applications that are provided. Power Virtual Agents is one such application; it is available within Microsoft Teams, allowing us to easily create our own chatbots that answer questions posed by other employees or team members.
The following are examples of scenarios in which we might want to create a Power Virtual Agents chatbot in Microsoft Teams:
- A human resources (HR) employee may create a bot that can answer questions about vacation balance, time off, and benefits.
- A person from facilities management may create a bot to answer questions that come through support services such as workspace availability, pantry availability/stock, emergency operator numbers, and so on.
Power Virtual Agents enables us to build powerful chatbots that can respond to questions posed by customers, other employees, or visitors to our website...
