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Architecting AI Solutions on Salesforce

You're reading from   Architecting AI Solutions on Salesforce Design powerful and accurate AI-driven state-of-the-art solutions tailor-made for modern business demands

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Product type Paperback
Published in Nov 2021
Publisher Packt
ISBN-13 9781801076012
Length 340 pages
Edition 1st Edition
Concepts
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Author (1):
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Lars Malmqvist Lars Malmqvist
Author Profile Icon Lars Malmqvist
Lars Malmqvist
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Table of Contents (17) Chapters Close

Preface 1. Section 1: Salesforce and AI
2. Chapter 1: AI Solutions on the Salesforce Einstein Platform FREE CHAPTER 3. Section 2: Out-of-the-Box AI Features for Salesforce
4. Chapter 2: Salesforce AI for Sales 5. Chapter 3: Salesforce AI for Service 6. Chapter 4: Salesforce AI for Marketing and Commerce 7. Chapter 5: Salesforce AI for Industry Clouds 8. Section 3: Extending and Building AI Features
9. Chapter 6: Declarative Customization Options 10. Chapter 7: Building AI Features with Einstein Platform Services 11. Chapter 8: Integrating Third-Party AI Services 12. Section 4: Making the Right Decision
13. Chapter 9: A Salesforce AI Decision Guide 14. Chapter 10: Conclusion 15. Assessments 16. Other Books You May Enjoy

Generating insights with Einstein Discovery stories

Einstein Discovery is a part of the Tableau CRM suite that Salesforce provides for advanced analytics. Tableau CRM is a topic that deserves several book-length treatments in its own right, so we will only be able to scratch the surface here. However, because of the brilliant machine learning capabilities inherent in Einstein Discovery stories both from an analytical and predictive standpoint, we will cover as much as we can in the next section and then follow with a small configuration example.

Overview of Einstein Discovery

Einstein Discovery is an add-on to Tableau CRM that adds statistical modeling and machine learning to the analytical capabilities of the core product. It shares the ability with Einstein Prediction Builder to generate automated machine learning models on the basis of datasets, but because it is embedded in Tableau CRM, it can make use of the data wrangling tools found in that product, which overcomes many...

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