Understanding direct staffing models
When handled through a resource management office (RMO) or a resource manager, you typically have a designated person, or people, handling resource requests that come into the system. The handling of these requests is generally very process-driven and is controlled by demand, supply, and data.
However, there are firms that are maybe smaller in size whose practice management is more directly involved in assigning people to projects. If your firm falls into this category, this section is for you and will also include some suggestions that can help you and your resource managers as well.
For this section, a practice manager is responsible for keeping new business coming in, staffing the right team members, forecasting utilization, and tracking billability. They typically perform these functions with disparate systems and a lack of visibility. This is where the functionality of Project Operations can be helpful.
