Using the bot on Microsoft Teams

Now that you have the bot installed on your tenant, you need to know how other members of the organization can interact with it.

Let’s now see how to use the bot as a personal app:

1. You will need to click on … to expand the More apps section and get access to it:

Figure 9.33: Installed bot on Microsoft Teams

Once you open the bot, you will be able to ask it private questions in a 1:1 chat without even mentioning the bot. Just type your question and wait for it to reply.

As you can see in the following screenshot, we have enabled the Chit-chat option so the bot is able to reply to questions other than the ones that were uploaded from the spreadsheet. This will make the user more comfortable when interacting with the bot:

Figure 9.34: Bot interaction

The bot can also be used in the context of chats in channels and group chats. To use it, all you need to do is...