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Mastering Salesforce CRM Administration

You're reading from   Mastering Salesforce CRM Administration An Advanced Administration Certification Handbook

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Product type Paperback
Published in Mar 2017
Publisher
ISBN-13 9781786463180
Length 412 pages
Edition 1st Edition
Concepts
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Author (1):
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Rakesh Gupta Rakesh Gupta
Author Profile Icon Rakesh Gupta
Rakesh Gupta
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Toc

Table of Contents (13) Chapters Close

Preface 1. A Deep Dive into the Salesforce Lightning Experience FREE CHAPTER 2. Security Settings in Salesforce 3. Territory Management 4. Extending Salesforce with Custom Objects and Applications 5. Getting More Value from Sales Cloud 6. Increasing Service Agent Productivity by Using Service Cloud 7. Optimizing Business Processes with Visual Workflow and Approval Processes 8. Automating Complex Business Processes 9. Analyzing Productivity with Reports and Dashboards 10. E-mail and Mobile Administration 11. Different Ways of Deploying an Application between Environments 12. Basics of Apex and Visualforce Page

Test your knowledge

Q1. Is it possible to create a trigger directly in a production org?

  1. True
  2. False

Q2. Which layer of the MVC architecture are standard or custom objects associated with?

  1. View
  2. Model
  3. Controller
  4. View and Controller

Q3. Which of the following cannot be used on a user page layout?

  1. Tags
  2. Links
  3. Buttons
  4. Custom Fields
  5. Inline Visualforce

Q4. In an MVC architecture, which of the following corresponds to View?

  1. Page layouts
  2. Validation rules
  3. Tabs
  4. Process Builders

Q5. Which of the following statements is true about page layouts?

  1. They can have one or two columns per section
  2. We can add a list button using a page layout editor
  3. We can hide a section header detail view or edit view or both the views
  4. We can add blank spaces instead of fields
  5. We can preview a single layout for different profiles

Q6. Which edition supports Apex and Visualforce?

  1. Unlimited Edition
  2. Enterprise Edition
  3. Apex Edition
  4. Professional Edition
  5. Group Edition

Q7. Apex is executed when Data Manipulation Language events occur on the Force.com platform:

  1. True...
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