To get the most out of this book

To get the most out of this book, sign up for the developer edition of Salesforce here: https://developer.salesforce.com/signup.

Once you sign up, you will have a working Salesforce environment that you can use to build the examples presented in this book. No other software is needed for the purposes of this book.

Code in Action

Code in Action videos for this book can be viewed at https://bit.ly/2ThY3S8.

Download the color images

We also provide a PDF file that has color images of the screenshots/diagrams used in this book. You can download it here: https://static.packt-cdn.com/downloads/9781838986094_ColorImages.pdf

Conventions used

There are a number of text conventions used throughout this book.

CodeInText: Indicates code words in text, database table names, folder names, filenames, file extensions, pathnames, dummy URLs, user input, and Twitter handles. Here is an example: "Any new case with a state/province of New York will be assigned to the New York Cases queue."

Bold: Indicates a new term, an important word, or words that you see onscreen. For example, words in menus or dialog boxes appear in the text like this. Here is an example: "Clicking on Setup in the preceding screenshot brings you to the administration section of Salesforce."

Warnings or important notes appear like this.

Tips and tricks appear like this.