Often, use cases and case studies are interchangeably used to describe how users interact with the system to achieve a specific business outcome. This is an incorrect use of these terms.
What is a use case?
A use case describes a scenario where a specific problem can be solved by a combination of products and services to reach a defined goal. Use cases often explain exactly how a solution is applied to obtain the desired outcome.
A use case describes a scenario where a specific problem can be solved by a combination of products and services to reach a defined goal. Use cases often explain exactly how a solution is applied to obtain the desired outcome.
In an emerging area, a use case can help one understand and visualize how technology and related solutions can be applied to solve real-world problems. Technical descriptions, including features and functions, are often too abstract and do not explain how the technology is useful. Too often, technical architects and developers tend to gravitate toward the technology because they think it would be intellectually fun to use...
