You're reading from Conversational AI with Rasa Build, test, and deploy AI-powered, enterprise-grade virtual assistants and chatbots

Product type Paperback

Published in Oct 2021

Publisher Packt

ISBN-13 9781801077057

Length 264 pages

Edition 1st Edition

Tools

Rasa

Concepts

Chatbots

Authors (2):

Xiaoquan Kong

Guan Wang

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Table of Contents (16) Chapters

Preface

1. Section 1: The Rasa Framework

2. Chapter 1: Introduction to Chatbots and the Rasa Framework FREE CHAPTER

3. Chapter 2: Natural Language Understanding in Rasa

4. Chapter 3: Rasa Core

5. Section 2: Rasa in Action

6. Chapter 4: Handling Business Logic

7. Chapter 5: Working with Response Selector to Handle Chitchat and FAQs

8. Chapter 6: Knowledge Base Actions to Handle Question Answering

9. Chapter 7: Entity Roles and Groups for Complex Named Entity Recognition

10. Chapter 8: Working Principles and Customization of Rasa

11. Section 3: Best Practices

12. Chapter 9: Testing and Production Deployment

13. Chapter 10: Conversation-Driven Development and Interactive Learning

14. Chapter 11: Debugging, Optimization, and Community Ecosystem

15. Other Books You May Enjoy

Learning by doing – building an FAQ bot

In this section, the practical example has been designed to develop your practical understanding with regard to the concepts covered in the preceding sections.

We will create an FAQ bot based on a homemade toy-level dataset. This FAQ bot will answer questions for fresh graduates about participating in an interview at The Acme Corporation (a fictitious company from https://en.wikipedia.org/wiki/Acme_Corporation).

What are the features of our bot?

In this section, we will list all the functions this exercise project should provide. Let's start with the greeting and goodbye messages.

Handling greetings and goodbyes

Example #1: The bot responds to the user's greetings and provides a description of its own functions:

User: Hello!
Bot: Hello, I am Silly. I am a Rasa-based FAQ bot. I can help you with answering questions about the recruitment of fresh graduates for The Silly Company.

Example #2: The bot echoes...

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You're reading from Conversational AI with Rasa Build, test, and deploy AI-powered, enterprise-grade virtual assistants and chatbots

Table of Contents (16) Chapters

Learning by doing – building an FAQ bot

What are the features of our bot?

Handling greetings and goodbyes

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Authors (2)