FAQs

What is the delivery time and cost of print book?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

What is custom duty/charge?

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order?

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges?

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.

How can I cancel my order?

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact [email protected] with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at [email protected] using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy?

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on [email protected] with the order number and issue details as explained below:

If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on [email protected] within one hour of placing the order and we will replace/refund you the item cost.
Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on [email protected] who will be able to resolve this issue for you.
You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on [email protected] within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged?

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use?

You can pay with the following card types:

Visa Debit
Visa Credit
MasterCard
PayPal

What is the delivery time and cost of print books?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

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Amazon verified reviews

Amazon Customer Mar 31, 2024

The authors provided a comprehensive guide to understanding the concept of Edge computing and its role in current service architecture. As the Edge computing concept spans from micro-devices and sensors to infrastructure deployed on-prem with limited resources in mind to connectivity with Hyper-scalers infra, the book goes in deep the provide the clarity on each concept.The authors are extremely knowledgeable and have a strong background in solution architecture (To be honest, I have worked with Ashok for some time) and this filled the gap in the industry between the concept and the real solution architectural view. The book goes into detail providing architectural views and covering different silos where the Edge computing definition deviates (like Telco, where the telcos world is defining the Edge ecosystem by itself). This book explains solutions architecture clearly and thoroughly, for all the practitioners impacted by Edge Computing evolution (Developers, networking, etc). It covers different areas of solutions architecture and gives you a variety of tools to solve problems in this field.This book is your guide to building a winning strategy for combining cloud computing with edge computing. It covers everything you need to know, from business goals to picking the right cloud options. Whether you're a pro or just starting out in cloud computing, this book will help you handle the complexities of edge computing.

Amazon Verified review

Victor Lu Mar 06, 2024

“Edge Computing Patterns for Solution Architects” stands out as a distinctive resource providing an all-encompassing definition of Edge computing. In the realm of Edge computing, where documented best practices are scarce, this book fills a crucial gap by offering comprehensive recommendations. Given the swift evolution of the Edge computing technology landscape, the book's well-defined overview positions it as a valuable reference enduring over time, irrespective of the introduction of new technologies in the field.

Christine Mar 15, 2024

Whether you're a student encountering edge compute concepts for the first time or a business leader who needs to quickly catch up on the topic, this book will be your trusted guide. It's the clearest and most concise of any book I've seen on the topic. The authors take great care to educate their readers in a welcoming and friendly way, without skimping on good technical heft. A delightful read and helpful resource.

Business Traveler Jul 13, 2024

Edge computing is explained in detail in this book as a way to enhance and improve efficiency in organizations. The book draws on real-world deployment experience and offers practical tips for successful deployments

sankar ramamoorthi Mar 20, 2024

This book is a timely addition to the world of enterprise network.Enterprise networks are becoming more diverse and distributed across hybrid and multi clouds. End-to-end automation and orchestration becomes important with considerations to zero trust, improved security functions, performance, scalability, network availability, service availability and cost considerations, This book gives a good overview of these broadest of topics in addition to useful tips on architecting and developing solutions for these type of environments.The book has a clear and consistent flow in describing various concepts and design considerations that are easy to comprehend. The book also provides Enterprises a good understanding of what to look for from vendors when evaluating automated solutions for enterprise network orchestration.The section of open source software development is a real plus and a topic not usually covered.Providing access to various images used in the book is a welcome addition.Each chapter of the book also contains useful references which provide additional information.On the topic of zero-trust, SASE recommend adding reference to standards specifications from Metro Ethernet Forum (MEF Forum). Authors could also consider keeping a reference to an active set of useful links that are constantly updated.

Edge Computing Patterns for Solution Architects: Learn methods and principles of resilient distributed application architectures from hybrid cloud to far edge

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