Creating a roadmap

Creating a roadmap for digital transformation involves a series of structured steps, as indicated in Figure 10.2. It requires the involvement of various stakeholders from across the organization. This process is essential to ensure the transformation successfully addresses three key areas: people/culture, processes, and technology (which includes products, tools, and infrastructure elements).

Figure 10.2 – Defining a roadmap for implementation

Let’s break down the steps, identify the necessary participants, discuss how to evaluate alternatives, and determine when the roadmap is acceptable.

Steps to creating a roadmap

Following are the list of steps:

1. Define vision and objectives: As explained in Chapter 5, establish a clear vision for digital transformation and specific objectives. This should align with the organization’s strategic goals. For example, establishing a capability maturity model, as explained...