Answers

1. A knowledge base ensures that information is accessible to all team members, regardless of location or time zone, facilitating self-learning and reducing dependence on synchronous communication.
2. An HR team might include pages on company policies, a marketing team might have guidelines for brand communication, a development team might have coding standards and project documentation, an IT support team might have solutions to common technical issues, and a purchasing team might have supplier selection criteria.
3. Confluence provides an intuitive editor, organized structure, robust search function, and extensive permission settings. Its cloud-based nature and mobile compatibility make it especially suitable for remote teams.
4. It is important to regularly update a knowledge base and prune outdated information. Defining clear roles and responsibilities for its maintenance can also aid in its effective upkeep.
5. Without a knowledge base, companies risk losing crucial...