Questions to test your knowledge

We'll now present six questions to help assess your knowledge of automating business processes in the Lightning Platform. There are questions about using approvals, Workflow, Flow, and Process Builder, along with recommendations for business requirements and auto-updating fields with recursion issues.

Question 1 – Automating business processes

The new sales director in your organization, who is not familiar with Salesforce, has asked you to notify them, somehow, whenever salespeople indicate giving discounts of over 20% to customers midway through the sales process so that they can chat about the discount with the salesperson. Which automation solution could you recommend that meets this requirement? (Select one)

a) Create a workflow rule of opportunities and filter where the discount is >=20% and opportunity probability=50%, and send a task to the sales director to chat to the salesperson.

b) Create a validation rule on the...