How to structure your communication
As engineering managers and team leaders, our communications may take many different forms. We may divide our time across informal chats, ad hoc updates, emails, structured written updates, meetings, presentations, and other channels of communication. Since we spend so much time acting as information conduits between individuals and groups, our goal is to make our communications as efficient and effective as possible. We want to deliver the right information in the right way so that we can keep everyone moving forward and avoid confusion, mistakes, and misunderstandings.
As we learned in the previous section, the best way to deliver information is with an audience focus. With that as our goal, let’s go through the steps of how to think about structuring our communications. To determine the right approach for an audience, we will think about the format, duration, depth, and urgency.
Format
The format or method of communication is what...
