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Remote Usability Testing

You're reading from   Remote Usability Testing Actionable insights in user behavior across geographies and time zones

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Product type Paperback
Published in Aug 2018
Publisher
ISBN-13 9781788999045
Length 202 pages
Edition 1st Edition
Concepts
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Authors (2):
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Rebecca Okoroji Rebecca Okoroji
Author Profile Icon Rebecca Okoroji
Rebecca Okoroji
Inge De Bleecker Inge De Bleecker
Author Profile Icon Inge De Bleecker
Inge De Bleecker
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Toc

Table of Contents (12) Chapters Close

Preface 1. Why Everyone Should Run Remote Usability Studies FREE CHAPTER 2. What Not to Forget When Planning Your Study 3. How to Effectively Recruit Participants 4. Running a Remote Moderated Study 5. Running a Remote Unmoderated Study with User Videos 6. Running a Remote Unmoderated Study with a Survey 7. Running a Remote Unmoderated Study with a Hybrid Approach 8. What to Consider When Analyzing and Presenting the Study Results 9. Thanks! And What Now? 10. Sample Material and Further Reading 11. Other Books You May Enjoy

The scope of the study (the tasks and questions)

The scope is a difficult subject to tackle because stakeholders very often want to use a usability study to cover everything at once, and the UX researcher will have to scale the expectations down to a feasible scope. The scope is constrained by what can reasonably be asked of the participants within the timeframe of the study. A video-based remote usability study will have a different test duration than a survey-based one, for example. The budget also influences the timeframe, and subsequently, the scope. 

The goal will determine whether the study's scope should comprise the entire product, only certain functions of it, or even just individual screens. If the goal is to determine the usability status quo of a product, for example, then the scope will encompass the entire product, whereas comparing three design alternatives...

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