Part 3: Building Custom Processes for Dynamics 365 Customer Engagement Applications

We can take advantage of Power Automate’s capabilities to create new business processes or modify existing ones, as well as incorporate new processes or automation.

In this part, we will cover what we can do with Power Automate to facilitate the work of users while optimizing our processes in Dynamics 365 Customer Engagement.

This part has the following chapters:

• Chapter 7, Automations in Dynamics 365 Customer Engagement Apps
• Chapter 8, Working with Data
• Chapter 9, Integrating Artificial Intelligence into Processes