If you're looking to build a conversational experience for users using a chatbot, you'll have a large number of options to build upon. There are several platforms available with different sets of features, each unique in terms of the services they offer.
One genre of chatbots that has been on a constant rise in the last decade, and has successfully paved the way for chatbots to be more readily accepted into professional websites and industry, is artificially intelligent chatbots. What sort of intelligence do these bots offer? What business objectives do they solve?
Let's try to answer both of these questions with a scenario.
Say you own a department store, and employ several employees at your store so that they can guide your customers to the right departments. One day, you realize that these employees...
