Monitoring device enrollment

While we can now monitor our device compliance and configuration, that is of no use if the devices have failed to enroll. For that, we need to use the device enrollment monitoring options. These are especially useful when users are self-enrolling devices to look for any errors and to assist in troubleshooting.

Getting ready

To access these reports, click on Devices and then Enrollment.

This will take you to the Monitor panel where you can find our available options, which we will now cover in more detail.

How to do it...

We will start by looking at enrollment failures and then run through each report available.

Enrollment failures

We start with enrollment failures, which is a cross-platform report on all failed enrollments using any supported enrollment method. It also includes error details, which are especially useful.

The first thing to check is the powerful filter available here, which can look at the platform, error type, enrollment...