Adding, Changing, or Removing an Emergency Address for an Organization
Configuring emergency addresses in Microsoft Teams is essential for ensuring that emergency services can accurately locate your users when they dial emergency numbers. This process involves setting up emergency calling policies and call routing policies. These policies determine how emergency calls are handled and routed, based on user location and network settings. For instance, this configuration would be helpful for a healthcare organization with multiple locations, which needs precise emergency addresses for their campus locations to ensure quick response times during medical emergencies.
In the Teams admin center at https://admin.teams.microsoft.com, you will find Emergency policies in the Voice section in the left navigation menu. There are two primary types of policies, each with its own tab at the top of the screen, to configure:
- Emergency Calling Policies
- Emergency Call Routing Policies ...
