Managing business relationships

Have you ever had an irate customer, whether it’s a customer who bought a network solution or was internally trying to connect to the network? And once the issue was resolved, you followed up to make sure that the service or solution met their needs? If the answer is “yes,” then you’re managing a business relationship.

It is important for a network architect to manage business relationships because it helps to establish trust and effective communication between the IT department and other departments or stakeholders within the organization. This enables the network architect to better understand the needs and priorities of the business and to ensure that the network infrastructure is aligned with the goals and objectives of the organization.

There are various types of business relationships that a network architect may need to manage. Let’s look at a few important ones.

Vendors and suppliers

A network architect...