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Microsoft Dynamics CRM 2016 Customization

You're reading from   Microsoft Dynamics CRM 2016 Customization Use a no-code approach to create powerful business solutions using Dynamics CRM 2016

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Product type Paperback
Published in May 2016
Publisher Packt
ISBN-13 9781785881510
Length 374 pages
Edition 2nd Edition
Concepts
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Author (1):
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Nicolae Tarla Nicolae Tarla
Author Profile Icon Nicolae Tarla
Nicolae Tarla
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Table of Contents (8) Chapters Close

Preface 1. Getting Started 2. The Dynamics CRM Application Structure FREE CHAPTER 3. Dynamics CRM Customization 4. Building Better Business Functionality 5. Dynamics CRM – Additional Features 6. Dynamics CRM Administration Index

Quick View and Quick Create Forms


Entities in Dynamics CRM can be accessed from various parts of the system, and their information can be presented in various formats. This feature contributes to the 360 degree view of customer data.

In order to achieve this functionality, the entities in Dynamics CRM present a variety of standard views available for customization. These include standard entity forms, quick create forms, and quick view forms. In addition, for mobile devices, we can customize mobile forms.

Entity Forms

As we have seen in the previous chapter, each entity can be customized with a multitude of views. We can have role-based views, which change based on the user's security role, and we can also have more than one form available to users to select from. We can customize which view is presented to the user based on specific form rules, or based on other business requirements.

It is good practice to define a fallback form for each entity, and give all the user view permissions to that...

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