Managing communications

The good news is that much of the information you would need to know for this section was covered in the Communications management planning section because you will need that information to perform this process effectively. Even if your communications don't go as planned, the processes are iterative and adaptable. The one thing to always remember in communications management is that the plan is formal. That means it doesn't matter who says they need a distribution method changed or reports by Thursday instead of Friday; you can't change the communications management plan without formal change control. Don't fall for any questions on the exam that make you think differently. That doesn't mean, however, that changes won't be necessary because, you know, the best-laid plans and all of that. You'll see from the inputs, tools and techniques, and outputs of this process that there is a lot of overlap with the planning communications...