Chapter 8

1. Developing and testing features that have cross-cloud dependencies may require moving those changes between environments in a coordinated fashion.
2. MC Connect is a supported product; the other two are development frameworks. The B2C Commerce and Order Management integration is part of the product and does not rely on custom code.
3. The Lightning Platform should serve as the customer data master.
4. B2C CRM Sync is primarily focused on synchronizing customer data between B2C Commerce and Service Cloud.
5. False, MC Connect can only use the contact, lead, or user ID as the subscriber key in Marketing Cloud Engagement.
6. OOBO from the Service Console into the B2C Commerce storefront.
7. Because the SaaS products that comprise this solution cannot be modified to use an external data source in all cases. Instead, data should be synchronized and the product data models should be leveraged.