Change management

This does not meanchanging your company's management team!

Implementing a brand new ERP means a lot of changes within an organization. The first change is the software the company is using. This will affect the people that use the ERP intensively, and they will probably be worried about the project and how it will affect their daily tasks.

But this is not the only change that the company will face. While changing the ERP, you will probably change some processes, or you could even change who is responsible for doing certain tasks. Usually, these changes are not easy to make. You will have to take action in order to reassure people and help them during the change process.

 

For example, on an implementation project I was involved in recently, the company had an employee whose major task was to post all the sales invoices in the system after the user "checked" whether everything was correct with the invoice before posting.

With the implementation of Microsoft Dynamics NAV or Microsoft...