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Salesforce Sales Cloud – An Implementation Handbook

You're reading from   Salesforce Sales Cloud – An Implementation Handbook A practical guide from design to deployment for driving success in sales

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Product type Paperback
Published in Apr 2024
Publisher Packt
ISBN-13 9781804619643
Length 368 pages
Edition 1st Edition
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Author (1):
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Kerry Townsend Kerry Townsend
Author Profile Icon Kerry Townsend
Kerry Townsend
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Table of Contents (20) Chapters Close

Preface 1. Part 1:Building the Fundamentals
2. Chapter 1: Preparing for Success FREE CHAPTER 3. Chapter 2: Defining the Approach 4. Chapter 3: Design and Build: The Core Sales Process 5. Chapter 4: Design and Build: The Lead Generation Process 6. Chapter 5: Design and Build: Sales User Productivity 7. Part 2: Preparing to Release
8. Chapter 6: Bringing Data into Sales Cloud 9. Chapter 7: Getting Sign-Off 10. Chapter 8: Executing Testing 11. Chapter 9: Executing Training 12. Chapter 10: Deployment Planning 13. Part 3: Beyond the Fundamentals
14. Chapter 11: Territory Management 15. Chapter 12: Modeling Additional Processes with Sales Cloud 16. Chapter 13: Common System Integrations 17. Chapter 14: Extending with the AppExchange 18. Index 19. Other Books You May Enjoy

Translating Territory requirements into a design

Before you can build your Territory Model, you need to define your types and hierarchy. Your hierarchy will typically have a geographical component and your types will likely represent the other dimension in your forecasting matrix, such as the industry vertical or customer size. You should aim to draw out your hierarchy before you start to build.

You also need to decide how you structure your assignment rules. You are likely to have geographically based criteria, perhaps by country, or for countries as large as the US, it might be by state or zip code. For this, you need to make sure that the data you are using is standardized and complete. If you have not done so already you should consider implementing the State and Country/Territory Picklists functionality. This will ensure you have a consistent set of data to use in the criteria. In addition to the geographical criteria, you will also have criteria that specify the other dimensions...

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