Achieving and Measuring Observability Success

In this book, we have stated multiple times that observability is about a change in culture within an organization, which results in a change in the way the organization thinks, behaves, and organizes itself. But how do we assess the level of current maturity implementation, how do we start the observability journey keeping a particular maturity level as a goal, what kind of people skills are needed for a maturity level, and how do we measure the progress of this journey?

This chapter provides answers to all these questions in detail as well as guardrails for you to implement the maturity levels in your organization and engage the people with the required skill sets. We believe the observability journey must be treated as any organizational-level change, probably not to the extent of an organizational restructuring, but close to it. Therefore, we need a mechanism to monitor, measure, and report on the progress and success of the journey...