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Becoming a Microsoft Dynamics 365 Marketing Functional Consultant

You're reading from   Becoming a Microsoft Dynamics 365 Marketing Functional Consultant Learn to deliver enterprise marketing solutions and insights to exponentially grow your business

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Product type Paperback
Published in Dec 2022
Publisher Packt
ISBN-13 9781803234601
Length 374 pages
Edition 1st Edition
Concepts
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Author (1):
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Malin Martnes Malin Martnes
Author Profile Icon Malin Martnes
Malin Martnes
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Table of Contents (17) Chapters Close

Preface 1. Part 1 –The Foundation of Dynamics 365 Marketing
2. Chapter 1: The Basic Configuration of Dynamics 365 Marketing FREE CHAPTER 3. Chapter 2: Managing Leads, Accounts, and Contacts 4. Chapter 3: What Are Segments and Lists? 5. Part 2 –Core Features of Dynamics 365 Marketing
6. Chapter 4: Managing Marketing Forms, Pages, and Websites 7. Chapter 5: Creating Marketing Emails 8. Chapter 6: Outbound Customer Journeys 9. Chapter 7: Real-Time Marketing Journeys 10. Chapter 8: Managing Events 11. Part 3 –The Microsoft Ecosystem Adding Value
12. Chapter 9: Dynamics 365 Customer Voice 13. Chapter 10: Power Platform 14. Assessments 15. Index 16. Other Books You May Enjoy

Questions

The following are some questions that will help you gauge your understanding of the topics discussed in this chapter. The answers are available in the Assessments section at the end of the book.

  1. Why are leads important?

(a) To generate sales

(b) To have someone to market to

(c) To have somewhere to register “fussy” interest

(d) To know your customers

(e)To know your companies

  1. Which contact type is considered in licensing?

(a) Sales-ready contact

(b) Marketing-ready contact

(c) Regular contact

(d) Marketing contact

(e) Event contact

(f) No contacts are relevant to licensing

  1. What type of relationship do contacts and accounts have out of the box?

(a) 1:N

(b) N:N

(c) They’re not related

  1. If you want to do lead scoring based on “If a lead has clicked on an email,” what type of lead scoring model will that be?

(a) Behavior

(b) Demographic

(c) Firmographic...

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