Process inputs and outputs
Changes can be made at any time and detected in a variety of ways, such as a request for upgrades to hardware or software, adding access for a user, fileshares, or onboarding a new employee. The following lists identify many of the inputs and outputs for change management, but they are not all-inclusive.
These are the change inputs:
- Change requests
- Plans for change development, testing, and implementation
- Configuration information
- Incident information for emergency changes
- Problem solution information for permanent solutions
- Backout plans and remediation information
- Configuration baselines
- Testing information and evaluation results
These are the change outputs:
- Approval or rejection of change requests
- New or updated CIs, services, and information
- Results from a post-implementation review
- A schedule of changes
- Authorizations for change plans
- Updated change records
- Management information...
