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Microsoft Dynamics CRM 2016 Customization

You're reading from Microsoft Dynamics CRM 2016 Customization Use a no-code approach to create powerful business solutions using Dynamics CRM 2016

Product type Paperback

Published in May 2016

Publisher Packt

ISBN-13 9781785881510

Length 374 pages

Edition 2nd Edition

Tools

Dynamics CRM

Concepts

CRM

Author (1):

Nicolae Tarla

View More author details

Table of Contents (8) Chapters

Preface

1. Getting Started

2. The Dynamics CRM Application Structure FREE CHAPTER

3. Dynamics CRM Customization

4. Building Better Business Functionality

5. Dynamics CRM – Additional Features

6. Dynamics CRM Administration

Index

Summary

Throughout this chapter, we looked at how to create our new free trial environment for Dynamics CRM using Microsoft Dynamics CRM Online. In addition, we walked through configuring Outlook to integrate with our Dynamics CRM Online instance.

You also learned how to add to our current Dynamics CRM Online trial a trial of Office 365 Enterprise E3. This allows us to configure additional services and integration points.

The next chapter will delve into the application structure. We will look at the standard modules included with the platform, the elements available for customization and their relationship to each module and each other. We will also look at the updated navigation model used in Dynamics CRM Online, and how we can extend and modify it.

The rest of the chapter is locked

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Authors (1)

Nicolae Tarla

Nicolae Tarla

Nicolae Tarla is an Independent Consultant focused on business transformation, enterprise architecture, and digital transformation. He has architected and implemented business solutions for over 15 years for private and public sectors, at both enterprise and SMB level. With a passion for CRM, he has touched multiple platforms during his career and continues to recommend the best business solutions for clients. He was awarded the Microsoft MVP for four consecutive years. He is actively involved with the leadership team for the local D365UG and participates in organizing the local D365 Saturday events. He continues to share his knowledge through his personal blog and other channels.

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