How to send notifications to Slack

Slack is a popular workspace communications tool that allows users to chat in so-called channels or via direct messages with one another.

One of the actions we have available to our automation rules is the Send Slack message action, which gives us the ability to send messages to Slack channels or to an individual user.

In this section, we'll learn how we can integrate with Slack to send notifications from automation rules.

Integrating with Slack

Before we get to sending a Slack notification from an automation rule, we first need to set up an incoming webhook in Slack to be able to receive the messages from Jira.

There are two ways we can achieve this. The first is by creating a custom app in Slack and configuring it with an incoming webhook and then selecting the channel that will receive the notifications.

The second and simplest way to integrate Slack with automation rules is to create a legacy incoming webhook, which also...