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Implementing Microsoft Dynamics 365 Customer Engagement

You're reading from   Implementing Microsoft Dynamics 365 Customer Engagement Configure, customize, and extend Dynamics 365 CE in order to create effective CRM solutions

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Product type Paperback
Published in Mar 2020
Publisher Packt
ISBN-13 9781838556877
Length 426 pages
Edition 1st Edition
Concepts
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Author (1):
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Mahender Pal Mahender Pal
Author Profile Icon Mahender Pal
Mahender Pal
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Table of Contents (14) Chapters Close

Preface 1. Introduction to Dynamics 365 CE 2. Implementation Methodology FREE CHAPTER 3. Requirement Gathering and Analysis 4. Preparing Functional and Technical Design Documents 5. Configuring Your Dynamics 365 CE Organization 6. Customizing Dynamics 365 CE 7. Extending Dynamics 365 CE 8. Integrating Dynamics 365 CE with Other Applications 9. Business Intelligence and Reporting 10. Testing and User Training Planning 11. Migration and Upgrade 12. Deployment and Go-Live Support 13. Other Books You May Enjoy

Maintaining Dynamics 365 CE

Depending on the deployment type (online or on-premises) we are using for Dynamics 365 CE, we'll need to work on Dynamics 365 CE maintenance activities. These maintenance activities involve organization data backup, rollup or patch updates, and performance improvements. If we are using Dynamics 365 CE Online, we don't need to work on many of the maintenance activities, as most of them—from backing up organization data to installing the latest updates—are done by Microsoft. But if we are using the Dynamics 365 CE on-premises system, we'll need to perform these activities ourselves. So, let's discuss the main maintenance activities that Dynamics 365 CE requires.

Dynamics 365 CE backups

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