Scenario 4

Rob is a CRM developer in an organization; he comes across a requirement that needs him to deactivate the Contact form if the parent account status is inactive. He figures he can use JavaScript to solve this problem. We will make a Web API call for the account to check its status and then deactivate the form using a JavaScript function.

First, we will retrieve the statuscode field of the parent account. Then, we need to check if the status of the parent is inactive; if yes, then we need to deactivate the form. We will write a JavaScript function for this. The whole process is shown in the following code:

function checkAccountStatus()
{
  //Fetch parent account
  var accountAttribute = Xrm.Page.getAttribute("parentcustomerid");
  var accountId;

  //Check if account is not null
  if (accountAttribute != null)
  {
    //Get value of account attribute
    accountId = accountAttribute.getValue();
    if (accountId != null)
    {
      //Gets the account Id
      accountId = accountId...