Scenario walkthrough

This section highlights how plugins are used in Dynamics CRM. For ease of understanding, we will continue with the same school management scenario that we explored in Chapter 5, Working with the XRM Framework..

Scenario 1

The teacher of a class wishes to capture some key information for any student registering in the management system. The school management has several school buses in its roaster. Each roaster pertains to a region. Based on the post code and city of the student's home, they are classified into various regions. The school maintains that list of master data in Dynamics CRM. They wish that the system automatically updates the region of the student when the post code and city details are entered in the student's record.

The first step would be maintaining a master data for region, post code, and city. Given the concepts of data normalization and ease of data entry, we will consider the following entities in the Dynamics CRM system. The list of attributes against...