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Salesforce CRM Administration Handbook

You're reading from   Salesforce CRM Administration Handbook A comprehensive guide to administering, configuring, and customizing Salesforce CRM

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Product type Paperback
Published in Apr 2024
Publisher Packt
ISBN-13 9781835085691
Length 328 pages
Edition 1st Edition
Concepts
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Authors (2):
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Mateusz Twarożek Mateusz Twarożek
Author Profile Icon Mateusz Twarożek
Mateusz Twarożek
Krzysztof Nowacki Krzysztof Nowacki
Author Profile Icon Krzysztof Nowacki
Krzysztof Nowacki
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Toc

Table of Contents (16) Chapters Close

Preface 1. Chapter 1: Getting Started with Salesforce FREE CHAPTER 2. Chapter 2: Salesforce Architecture 3. Chapter 3: Getting to Know Data Management 4. Chapter 4: Lightning Experience 5. Chapter 5: Objects in Salesforce 6. Chapter 6: User Management and Security 7. Chapter 7: Automation Tools 8. Chapter 8: Reports and Dashboards 9. Chapter 9: AppExchange and Custom Applications 10. Chapter 10: Service Cloud 11. Chapter 11: Sales Cloud 12. Chapter 12: Salesforce Administrator Exam Preparation 13. Chapter 13: Continuing Education and Career Development 14. Index 15. Other Books You May Enjoy

Joining the Salesforce community

Every passion has its community, where you will find like-minded people for whom the language you use at work does not sound like blah, blah, blah (shoutout to my wife, who hears me like that when I talk about my work – I will teach you Salesforce one day, honey). Just as Metallica fans have their meetups and concerts, and motorcycle enthusiasts have their events, so do we.

But let us start first with people. After all, it is us, the users, administrators, developers, architects, and many, many others who create new products and configurations and share ideas – yes, it is us who are the community. What is definitely unique in these groups is the willingness to help. During my adventure with Salesforce, I noticed that people from different international communities, when they meet, talk like old friends even though they are meeting each other for the first time. I remember my first Salesforce World Tour in Warsaw, where I met many people...

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