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Microsoft Dynamics 365 Project Operations

You're reading from   Microsoft Dynamics 365 Project Operations Deliver profitable projects with effective project planning and productive operational workflows

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Product type Paperback
Published in May 2021
Publisher Packt
ISBN-13 9781801072076
Length 298 pages
Edition 1st Edition
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Author (1):
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Robert Houdeshell Robert Houdeshell
Author Profile Icon Robert Houdeshell
Robert Houdeshell
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Toc

Table of Contents (17) Chapters Close

Preface 1. Section 1: Foundation and Framework of Project Operations
2. Chapter 1: Introducing Project Operations FREE CHAPTER 3. Chapter 2: Using the Microsoft Dynamics 365 Framework for Success 4. Chapter 3: The How-Tos of Setting Up Project Operations 5. Section 2: Project Sales through Delivery
6. Chapter 4: The Account Manager – Project Selling 7. Chapter 5: Project Contracts and Pricing 8. Chapter 6: Practice Manager Functions – We Won the Contract! What Now? 9. Chapter 7: Resource Manager – Staffing for Success! 10. Section 3: Project Delivery through Operations
11. Chapter 8: Managing the Project to Success! 12. Chapter 9: Team Member Activities 13. Chapter 10: Approvals and Exceptions 14. Chapter 11: Project Accounting and Operations 15. Assessments 16. Other Books You May Enjoy

Maximizing project opportunities

Every opportunity the organization has is a monetary goldmine. Therefore, more than in other industries, collaboration and execution are key to the successful closing of a sale. This means that we need to have a proper plan to close opportunities while also having all of the contractual and other information completed.

Therefore, we will use the business process flow that is built into Project Operations and is also something we customized in Chapter 3, The How-Tos of Setting Up Project Operations, to the needs of a professional services firm.

If you recall from the previous section, we qualified a lead that was developed by the marketing team. The result was the creation of a client (account) Contact and Opportunity record in the system. Now let's look at how we can track this through the system.

Business process flow

To provide a unified sales process and guide the selling of an opportunity, we can utilize the business process flow...

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