You're reading from Extending Dynamics 365 Customer Engagement Apps with Low Code Create tailor-made Dynamics 365 CE apps using the powerful low-code capabilities of Power Platform

Product type Paperback

Published in Jan 2023

Publisher Packt

ISBN-13 9781803232317

Length 342 pages

Edition 1st Edition

Tools

Dynamics 365

Concepts

Application Development

Author (1):

Nicolás Fernández

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Table of Contents (21) Chapters

Preface

1. Part 1: Introduction of No-Code/Low-Code for Dynamics 365 Customer Engagement

2. Chapter 1: Dynamics 365 Customer Engagement and No-Code/Low-Code FREE CHAPTER

3. Chapter 2: Extending Dynamics 365 Customer Engagement with a No-Code/Low-Code Approach

4. Part 2: Extending Dynamics 365 Customer Engagement Applications

5. Chapter 3: Extending Dynamics 365 Customer Engagement Native Applications

6. Chapter 4: Building Applications with Dynamics 365 Customer Engagement

7. Chapter 5: Dynamics 365 Customer Engagement with Custom Embedded Applications

8. Chapter 6: Extending Your Apps with AI and Mixed Reality

9. Part 3: Building Custom Processes for Dynamics 365 Customer Engagement Applications

10. Chapter 7: Automations in Dynamics 365 Customer Engagement Apps

11. Chapter 8: Working with Data

12. Chapter 9: Integrating Artificial Intelligence into Processes

13. Part 4: No-Code/Low-Code Bots for Dynamics 365 Customer Engagement

14. Chapter 10: Customer-Facing Bots

15. Chapter 11: Enabling Bots to Users

16. Part 5: Working with Advanced Dashboards and Reports with Dynamics 365 Customer Engagement

17. Chapter 12: Reporting Dashboards with Dynamics 365 Customer Engagement Data

18. Chapter 13: Embedded Dashboards and Reports in Dynamics 365 Customer Engagement

19. Index

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20. Other Books You May Enjoy

Technical requirements

To work with Dynamics 365 Customer Engagement, it is necessary to have an environment with one of the supported licenses. However, the topics covered in this chapter do not require any Dynamics 365 application.

The following are required for this chapter:

Any Dynamics 365 Customer Engagement license (any of the available ones) with administrator permissions in an environment
Any Power BI license
Power BI Desktop
A supported browser

Note

It is important to remember that for a user to access a Power BI report or dashboard, even if it is embedded in Dynamics 365, the user must have the correct Power BI license and be authorized to consume the content.

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You're reading from Extending Dynamics 365 Customer Engagement Apps with Low Code Create tailor-made Dynamics 365 CE apps using the powerful low-code capabilities of Power Platform

Table of Contents (21) Chapters

Technical requirements

Authors (2)

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You're reading from Extending Dynamics 365 Customer Engagement Apps with Low Code Create tailor-made Dynamics 365 CE apps using the powerful low-code capabilities of Power Platform

Table of Contents (21) Chapters

Technical requirements

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Authors (2)

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