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Learning ServiceNow

You're reading from   Learning ServiceNow Get started with ServiceNow administration and development to manage and automate your IT Service Management processes

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Product type Paperback
Published in Mar 2017
Publisher Packt
ISBN-13 9781785883323
Length 358 pages
Edition 1st Edition
Languages
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Authors (2):
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Sylvain Hauser Sylvain Hauser
Author Profile Icon Sylvain Hauser
Sylvain Hauser
Tim Woodruff Tim Woodruff
Author Profile Icon Tim Woodruff
Tim Woodruff
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Toc

Table of Contents (14) Chapters Close

1. The Interface FREE CHAPTER 2. Lists and Forms 3. UI Customization 4. Understanding Data and Relationships 5. Tasks and Workflows 6. UI and Data Policies 7. User Administration and Security 8. Introduction to Scripting 9. The Server-side Glide API 10. The Client-side Glide API 11. Server-side Scripting 12. Client-side Scripting 13. Debugging 14. Pro Tips

Client side versus server side APIs


Originally, ServiceNow's name was GlideSoft. While that was a long time ago, there are still some indicators of the company's history, such as in the naming of ServiceNow's scripting API suite: the glide API. Scripting is an important part of ServiceNow, and many different sorts of records support scripting in one or more fields.

Some scripts execute server side, and some execute client side. Whether a script executes on the client or on the server, determines the API that it has access to. Server scripts, executing on the server as they do, have access to a different set of programming interfaces than Client Scripts, because Client Scripts execute within the browser scope. Thus, only scripts which are included in the webpage and sent from the server to the browser can be executed or called from within Client Scripts. Since it would be impractical and have a negative impact on performance to send over the entire scripting library from the server to the...

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