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Learning ServiceNow

You're reading from   Learning ServiceNow Get started with ServiceNow administration and development to manage and automate your IT Service Management processes

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Product type Paperback
Published in Mar 2017
Publisher Packt
ISBN-13 9781785883323
Length 358 pages
Edition 1st Edition
Languages
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Authors (2):
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Sylvain Hauser Sylvain Hauser
Author Profile Icon Sylvain Hauser
Sylvain Hauser
Tim Woodruff Tim Woodruff
Author Profile Icon Tim Woodruff
Tim Woodruff
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Toc

Table of Contents (14) Chapters Close

1. The Interface FREE CHAPTER 2. Lists and Forms 3. UI Customization 4. Understanding Data and Relationships 5. Tasks and Workflows 6. UI and Data Policies 7. User Administration and Security 8. Introduction to Scripting 9. The Server-side Glide API 10. The Client-side Glide API 11. Server-side Scripting 12. Client-side Scripting 13. Debugging 14. Pro Tips

Client-side APIs


The client-side Glide API is partly a subset of the server-side API, but it also provides APIs for dealing with forms and lists. These APIs allow for the control and manipulation of the behavior of elements of the ServiceNow interface, and interaction with the database, user, and session information.

Many client-side APIs don't provide constructor methods, or require instantiation. For example, rather than declaring a new instance of the GlideUser class, we simply have access to the g_user object.

One of the most important things to understand about client-side code is that it can have serious impact on the user experience, in terms of performance. Querying a record from the database, for example, requires constructing a query, sending it across to the server, waiting for the response, and then waiting for all of the data associated with the response to that query (and all of the records contained therein) to be sent back to the client from the server.

While all of this happens...

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