FAQs

What is the delivery time and cost of print book?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

What is custom duty/charge?

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order?

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges?

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.

How can I cancel my order?

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact [email protected] with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at [email protected] using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy?

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on [email protected] with the order number and issue details as explained below:

If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on [email protected] within one hour of placing the order and we will replace/refund you the item cost.
Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on [email protected] who will be able to resolve this issue for you.
You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on [email protected] within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged?

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use?

You can pay with the following card types:

Visa Debit
Visa Credit
MasterCard
PayPal

What is the delivery time and cost of print books?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

Kenneth Dolbow Dec 21, 2023

Concepts are crystal clear, real-world examples are spot-on, and the practice questions are super helpful. If you're tackling the CompTIA A+ Core 2 exam, this book is the way to go.I had initially picked up the Core 1 book by the same authors and was not disappointed, which led me to reviewing this book as well. I absolutely felt more prepared for the exam after this book. This book is an integral part of anyone's study materials who is aiming for passing the CompTIA A+ exams. Highly recommend!

Amazon Verified review

DLRoss Nov 09, 2023

I had the opportunity to read through this book after reading through the CompTIA A+ Practice Test Core 1 (220-1101), written by the same authors. This current book, which covers Core 2, closely aligns with their Core 1 book, so if you plan to sit for A+, it is a must that you purchase both of these books.Having said that, I enjoyed going through this book. The Core 2 book is well-written, and I appreciated that the questions provided were understandable. I also appreciated the answers provided for all the practice questions. They give a clear and concise explanation of what answer is right and why, and they also explain why the other answer choices are wrong. This is important because when you test, you don't know exactly how CompTIA will ask those questions. When they provide the reasoning behind the incorrect answers, they explain why, which means you are learning multiple facts for every question being asked in the book.I like how the book is outlined. Each of the domains are listed in order, as presented in the CompTIA Core 2 Exam Objectives. Furthermore, the objectives each have their own list of questions asked, so you will clearly be well-versed on every Core 2 objective if you go through every question in the book. This also affords you the opportunity to identify gaps in your knowledge, and you can go back to your CompTIA studies and perform accurate revision, and then return back to this book and see if you're able to improve in those weak areas.I also like that at the end of the book, there is a full, mock exam of multiple choice questions. The answers for the mock test are also included, as well as full explanations. Having a test at the end with random questions taken from all domains allows you to test under simulated testing conditions as well.Similar to my Core 1 strategy, I decided to run through the questions under the objectives right away to see what gaps I had without looking at the answers. I saw where my weaknesses are, then went back to my CompTIA studies and re-studied those objectives. I went back to the book again and completed the questions again under the objectives and saw that my scores were higher. That second time, I did read through the explanations to see what mistakes I was still making. I was able to hone in on my reading on the CompTIA materials once again to see if I could lessen the gap anymore. I then went back to the book and completed the exam questions a third time. The third time, as I answered the questions, I also quizzed myself on the other answer choices so I could reinforce the additional knowledge. I knew I would score much higher at that point, so that was ok. But then after that, I completed the full mock exam at the end of that. Since those questions were new, I didn't know how I would score, but I was happy to see that my score for the mock exam was relatively high. I reviewed the answers, waited about a day, and then I was able to take the mock exam again and find that I had a better understanding of what was being asked.I think if you purchase this book, you will be ready for the Core 2 exam. The questions are on point with the types of questions CompTIA asks, and better yet, you can pinpoint your weaknesses and make sure you've put in the adequate time towards those weak areas. For sure, you need to study the CompTIA books out there first to gain the knowledge, but then once you've done that, most definitely, you should make this a mandatory necessity for passing the Core 2. For your highest success of achieving the A+, definitely be sure to get the Core 1 book written by the same authors, where they use the same strategy for presenting the questions. You can't go wrong with this book.

QL Dec 19, 2023

The breadth and depth of the content covered in this guide are truly remarkable. It meticulously addresses all the key domains and topics relevant to both exams, offering multiple questions in each domain. Each section is crafted with clear, concise explanations, making complex technical concepts more accessible. The guide even provides explanations for incorrect answers, enhancing understanding. This guide is invaluable for anyone aiming to build a strong foundation in IT fundamentals.What sets this guide apart is its holistic approach to exam preparation. It covers theoretical knowledge and emphasizes practical skills and troubleshooting techniques. This dual focus is crucial, as the CompTIA A+ exams test both knowledge and hands-on ability.In conclusion, this comprehensive guide is a must-have for anyone serious about passing the CompTIA A+ exams. Its thoroughness, clarity, and supplemental online resources make it a standout choice for IT professionals seeking to validate their skills and advance their careers.

CompTIA A+ Practice Test Core 2 (220-1102): Achieve certification by practicing with hundreds of mock questions and tests for each exam topic

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