Practice Exam Questions

4.1 Given a scenario, implement best practices associated with documentation and support systems information management

1. A company is implementing regulatory compliance requirements for its documentation and support systems. It wants to ensure that users are informed about the organization’s policies and procedures before accessing the system. Which of the following best practices should it implement?
   1. Password complexity rules
   2. Network segmentation
   3. Splash screens
   4. Incident reports
2. A helpdesk team is responsible for documenting and reporting any incidents that occur during their support activities. Which of the following documents should they use to record detailed information about each incident?
   1. Knowledge base articles
   2. Splash screens
   3. Incident reports
   4. Service-level agreements
3. Which of the following is an example of a best practice for complying with regulatory requirements related to incident reporting?
   1. Implementing splash screens on all company devices...