Delving into the sustain phase

The sustain phase aims to finalize the adoption of the new paradigm by industrializing practices and processes to maximize the benefits of economies of scale. In this section, we will explore the main challenges and activities that characterize this phase from both an organizational and operational perspective.

Becoming the new normal

In the sustain phase, the new paradigm has been adopted by most of the organization. The adoption process is now well-established and irreversible. At this stage, the focus shifts from increasing adoption to leveraging the economies of scale offered by the adoption achieved in previous phases.

There are two main areas of efficiency improvement in this phase that can maximize the benefits of having adopted the new paradigm: intelligent automation and user experience enhancement.

Intelligent automation focuses on using AI techniques to further automate the development and operational management of data products...