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Salesforce CRM Administration Handbook

You're reading from   Salesforce CRM Administration Handbook A comprehensive guide to administering, configuring, and customizing Salesforce CRM

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Product type Paperback
Published in Apr 2024
Publisher Packt
ISBN-13 9781835085691
Length 328 pages
Edition 1st Edition
Concepts
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Authors (2):
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Mateusz Twarożek Mateusz Twarożek
Author Profile Icon Mateusz Twarożek
Mateusz Twarożek
Krzysztof Nowacki Krzysztof Nowacki
Author Profile Icon Krzysztof Nowacki
Krzysztof Nowacki
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Toc

Table of Contents (16) Chapters Close

Preface 1. Chapter 1: Getting Started with Salesforce FREE CHAPTER 2. Chapter 2: Salesforce Architecture 3. Chapter 3: Getting to Know Data Management 4. Chapter 4: Lightning Experience 5. Chapter 5: Objects in Salesforce 6. Chapter 6: User Management and Security 7. Chapter 7: Automation Tools 8. Chapter 8: Reports and Dashboards 9. Chapter 9: AppExchange and Custom Applications 10. Chapter 10: Service Cloud 11. Chapter 11: Sales Cloud 12. Chapter 12: Salesforce Administrator Exam Preparation 13. Chapter 13: Continuing Education and Career Development 14. Index 15. Other Books You May Enjoy

Summary

In summary, this initial chapter has given us the basic understanding needed to grasp why Salesforce is important and how it works.

We’ve explored the pivotal role of a Salesforce Admin, gaining insights into their key responsibilities and the essential skills they need to excel. Now you know what a Salesforce Admin does, so you will now consciously follow this challenging path and you won’t be saying that no one warned you about it. So, no excuses from now, sorry!

Additionally, the section on the Salesforce certification exam has illuminated the path to becoming a certified professional. Now you know that more is sometimes less, and that you don’t need to be a Salesforce General with tons of badges and certificates on your chest to become successful, desired, or who knows, maybe even loved by the market.

Practical guidance has been offered on setting up a Salesforce account, followed by a detailed tour of the platform’s interface, enhancing readers’ ability to navigate and utilize Salesforce effectively. You are now able to create a free and endless Salesforce environment, one or a hundred of them. OK, let’s say even thousands of them. You will stop counting after the tenth.

We hope you enjoyed the first chapter of this book and are eager to explore more! Remember that Salesforce is all about development, and here, we are talking not only about app development but also, most of all, about self-development, where we believe perseverance is a key skill. So, “Stay hungry, stay foolish,” – Steve Jobs and remember, “We’ve (all) suffered losses, but we’ve not lost the war.” - Optimus Prime. This is just the beginning, and the real deal will come in the next chapters! Buckle up! Here we go!

You have been reading a chapter from
Salesforce CRM Administration Handbook
Published in: Apr 2024
Publisher: Packt
ISBN-13: 9781835085691
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