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Salesforce CRM Administration Handbook

You're reading from   Salesforce CRM Administration Handbook A comprehensive guide to administering, configuring, and customizing Salesforce CRM

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Product type Paperback
Published in Apr 2024
Publisher Packt
ISBN-13 9781835085691
Length 328 pages
Edition 1st Edition
Concepts
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Authors (2):
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Mateusz Twarożek Mateusz Twarożek
Author Profile Icon Mateusz Twarożek
Mateusz Twarożek
Krzysztof Nowacki Krzysztof Nowacki
Author Profile Icon Krzysztof Nowacki
Krzysztof Nowacki
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Toc

Table of Contents (16) Chapters Close

Preface 1. Chapter 1: Getting Started with Salesforce FREE CHAPTER 2. Chapter 2: Salesforce Architecture 3. Chapter 3: Getting to Know Data Management 4. Chapter 4: Lightning Experience 5. Chapter 5: Objects in Salesforce 6. Chapter 6: User Management and Security 7. Chapter 7: Automation Tools 8. Chapter 8: Reports and Dashboards 9. Chapter 9: AppExchange and Custom Applications 10. Chapter 10: Service Cloud 11. Chapter 11: Sales Cloud 12. Chapter 12: Salesforce Administrator Exam Preparation 13. Chapter 13: Continuing Education and Career Development 14. Index 15. Other Books You May Enjoy

Junction objects

In the previous section of this chapter, we learned what a Salesforce object is. We also observed that objects can have relationships with each other, such as lookup or master-detail. Both relationships are crucial, as most of the time, you’ll use them to connect Salesforce objects. Thanks to these relationships, you can effortlessly establish one-to-many relationships where there’s a single parent, but multiple child records can be associated with it. However, there will be instances where these types of relationships might not be sufficient to meet the business requirements you’ll encounter.

If you’ve spent some time working with Salesforce Accounts and Contacts, you may have noticed that it works seamlessly when connecting a Contact to a single Account. On the Contact record, you’ll observe that a specific Contact is linked to one and only one Account. But what about scenarios where this Contact is associated with multiple Accounts...

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