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Salesforce CRM Administration Handbook

You're reading from   Salesforce CRM Administration Handbook A comprehensive guide to administering, configuring, and customizing Salesforce CRM

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Product type Paperback
Published in Apr 2024
Publisher Packt
ISBN-13 9781835085691
Length 328 pages
Edition 1st Edition
Concepts
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Authors (2):
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Mateusz Twarożek Mateusz Twarożek
Author Profile Icon Mateusz Twarożek
Mateusz Twarożek
Krzysztof Nowacki Krzysztof Nowacki
Author Profile Icon Krzysztof Nowacki
Krzysztof Nowacki
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Toc

Table of Contents (16) Chapters Close

Preface 1. Chapter 1: Getting Started with Salesforce FREE CHAPTER 2. Chapter 2: Salesforce Architecture 3. Chapter 3: Getting to Know Data Management 4. Chapter 4: Lightning Experience 5. Chapter 5: Objects in Salesforce 6. Chapter 6: User Management and Security 7. Chapter 7: Automation Tools 8. Chapter 8: Reports and Dashboards 9. Chapter 9: AppExchange and Custom Applications 10. Chapter 10: Service Cloud 11. Chapter 11: Sales Cloud 12. Chapter 12: Salesforce Administrator Exam Preparation 13. Chapter 13: Continuing Education and Career Development 14. Index 15. Other Books You May Enjoy

Study strategies

Study strategies for Salesforce don’t differ much from strategies you might adopt when learning any other IT solution, in my opinion. To become proficient with a tool, you simply need to work with it extensively! Simple, right? But what if you want to learn Salesforce but don’t use it regularly at work? The answer to this question is quite straightforward. You should change your job to one where you use Salesforce! Of course, this is somewhat of a joke because without knowing Salesforce, it’s challenging to land a job related to the platform unless it’s as a user. So, what should you do? There’s nothing groundbreaking to say here – you just need to find time to click around Salesforce on your test environment (Development or Trailhead). When I was learning Salesforce, I was fortunate enough to have a company I previously worked for decide to implement it, and I participated in the implementation before eventually administering...

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